Customer Service Coordinator - German Speaking
Head Office - Candidate can be based in commuting distance to either Milton Keynes, UK or Neu-Ulm, Germany.
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Part-time role with consistent working hours (Monday to Friday, 11am – 4pm).
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Executive Hurdles Recruitment is proud to partner with a reputable international client to recruit a German speaking Customer Service Coordinator. This is an excellent opportunity for a detail-oriented and customer-focused professional to join a fast-paced team supporting customers across the UK and Central Europe.
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If you are fluent in German, looking for a part time role, thrive in a dynamic environment and enjoy delivering exceptional customer service, this could be the perfect role for you!
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Key Responsibilities:
Customer Enquiries: Manage and respond to customer enquiries via phone and email, ensuring a high level of service.
Order Processing: Accurately process sales orders within tight deadlines.
Coordination: Liaise with purchasing, logistics, and freight partners to ensure smooth order fulfilment.
Documentation: Prepare export and shipping documentation in line with requirements.
CRM Management: Track, manage, and resolve customer queries using HubSpot CRM.
Order Fulfilment: Ensure all orders are dispatched on time with the correct paperwork.
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Your Profile:
Experience: Previous experience in customer service and/or order processing is essential.
Languages: Fluent in both German and English (required).
Attention to Detail: High level of accuracy and strong organisational skills.
Communication Skills: Excellent verbal and written communication abilities.
Work Ethic: Ability to manage workload effectively in a fast-paced environment.
Technical Skills: Experience with CRM systems (HubSpot desirable).
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What We Offer:
Supportive Environment: Join a collaborative, team-focused workplace.
International Exposure: Work in a varied role supporting UK and Central European markets.
Work-Life Balance: Part-time role with consistent working hours (Monday to Friday, 11am – 4pm).
Flexible Location: Office-based role available in Milton Keynes, UK or Neu-Ulm, Germany.
Stable Opportunity: Permanent position offering long-term career stability.
Competitive Compensation: Salary of £22,000 per annum.